Effective Date: September 16, 2025
Welcome to serenityconcierge.org. By accessing our website or using our services, you agree to the following Terms & Conditions.
- Services Offered
Serenity Concierge LLC provides RN-led in-home care services, wellness support, and client education. All services are subject to availability and eligibility.
- Use of Website
You agree to use our website for lawful purposes only. You may not:
- Misuse content or attempt unauthorized access
- Submit false or misleading information
- Violate any applicable laws or regulations
- Intellectual Property
All content on serenityconcierge.org—including logos, text, images, and materials—is the property of Serenity Concierge LLC and may not be reproduced without permission.
When using our Site, you shall not post or send to or from the Site:
- content for which you have not obtained all necessary consents;
- content that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offense, give rise to a civil liability, or otherwise is contrary to the law in any applicable jurisdiction where our Site is being used;
- content which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
We will fully cooperate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting materials to our Site in breach of this Section.
You shall not use our Site while distracted or preoccupied, such as when operating a motor vehicle. You should access our Site only with due regard for your own safety and the safety of others.
- Limitation of Liability
We strive to provide accurate information and compassionate care. However, Serenity Concierge LLC is not liable for:
- Website errors or downtime
- Decisions made based on website content
- Any indirect or consequential damages
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While every effort is made to ensure that all content provided on the Site does not contain computer viruses and/or harmful materials, you should take reasonable and appropriate precautions to scan for computer viruses or otherwise protect your computer and you should ensure that you have a complete and current backup of the applicable items on your computer. We disclaim any liability for the need for services or replacing equipment or data resulting from your use of the Site. While every effort is made to ensure smooth and continuous operation, we do not warrant the Site will operate error-free.
- Client Agreements
Clients receiving care services must complete intake forms, consent documents, and agree to our care policies. These are separate from website use and governed by signed agreements.
- Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices.
- Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website implies acceptance of the updated terms.
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- You may have the right to:
- Access your Personal Information and information relating to how it is processed.
- Delete your Personal Information from our records.
- Rectify or update your Personal Information.
- Transfer your Personal Information to a third party (right to data portability).
- Restrict how we process your Personal Information.
- Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
- Object to how we process your Personal Information.
- Lodge a complaint with your local data protection authority.
Please use your account with us to exercise those rights. To the extent applicable under local law, you can exercise privacy rights described in this section by submitting a request through your accounts with us. If you are unable to do so, please contact serenityconcierge@outlook.com for assistance.
